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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brandon Kilburn

April 22, 2026

5  out of  5
rating by Brandon Kilburn
"The Dover office has been my favorite one for many years now. One of the office lady’s Bethany has helped me so many times. She is so understanding and helpful. I highly recommend this State Farm office for your insurance needs."
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Mike Marsico

April 15, 2026

5  out of  5
rating by Mike Marsico
"A female human being answered the phone! Such a pleasant experience."
We responded:
"Mike, thank you for your wonderful review of State Farm Agent Tricia Melnichak’s Team!"
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Ryan

April 7, 2026

5  out of  5
rating by Ryan
"I had a great experience working with Becky at State Farm. She was extremely professional and guided me through some insurance difficulties with patience and clarity. Becky kept me informed every step of the way, making what could have been a stressful situation much easier to handle. I really appreciated her responsiveness and attention to detail. Highly recommend working with her!"
We responded:
"Thank you for the amazing review, Ryan! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Mandy Arnold

April 1, 2026

5  out of  5
rating by Mandy Arnold
"Bethany Trimmer Provided us excellent and timely customer service as we worked to get a quote on our commercial apartment building. She was highly responsive, met all the deadlines and made sure we got the coverage we needed at the price we wanted very quickly. We would highly recommend her and the agency."
We responded:
"Thank you for taking the time to leave such a great review, Mandy. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Megan Cook

March 31, 2026

5  out of  5
rating by Megan Cook
"Holly and Becky do a wonderful job every time I need something they are right on it! Thanks for helping adding our new edition to the family! ❤️"
We responded:
"Megan, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Tricia Melnichak’s Team here in our York office. "
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Nicole Snook

March 26, 2026

5  out of  5
rating by Nicole Snook
"I have to say I had the pleasure of speaking with Becky today. She was a huge help after having an issue with a policy problem we were having. She definitely made things a lot easier. What a relief to actually speak to someone who wanted to help & not rush me off the phone either."
We responded:
"Thank you, Nicole, for sharing your experience with Becky. It's great to hear she was able to assist you with your policy issue and provide the support you needed. We appreciate your feedback and look forward to serving you again. "
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Brian Dolloff

March 17, 2026

5  out of  5
rating by Brian Dolloff
"Great Customer service on my new f350 when getting it on my policy."
We responded:
"Thank you, Brian, for your feedback! We're glad to hear that you had a positive experience adding your new F350 to your policy. If you have any more questions or need further assistance, feel free to reach out."
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AM K

February 24, 2026

5  out of  5
rating by AM K
"Very personalized and professional service from this office and state farm. I have been a customer for years. My insurance is bundled and affordable. Recently needed emergency roadside assistance and due to events, I needed additional assistance that everyone pulled together and went over and above at assisting me to resolve in a stressful situation. I dont know about Jake, but I couldn't be more grateful for these ladies- Tricia, Bethany, Becky, even Natasha in claims, are professional, helpful, pleasant but EFFICIENT. You definitely want them on your team when things go south! 5 🌟. Definitely. Recommend."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Rachel Dawson

February 20, 2026

5  out of  5
rating by Rachel Dawson
"I have been with this office since I started driving, and they are absolutely amazing! Through the years they have provided outstanding customer service to me as well as knowledge on policies and claims. Communicating with them is a breeze, lately I have spoken with Bethany who has been not only knowledgeable, but very efficient! Thank you State Farm!"
We responded:
"We appreciate your review, Rachel. We are so happy that you had such a wonderful experience with State Farm Agent Tricia Melnichak’s Team here in York ! "
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Emily Gohn

February 13, 2026

5  out of  5
rating by Emily Gohn
"Bethany has been fantastic! Every time I call she takes care of it very professionally! State Farm Tricia Melnichak is always easy to work with!"
We responded:
"Thank you so much for the 5-stars, Emily! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Tricia Melnichak’s Team anytime."
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Scott Miller

February 12, 2026

5  out of  5
rating by Scott Miller
"Everybody at this State Farm office is very professional. Very friendly, they always help me out with any of my problems. Thank you, guys, I appreciate it."
We responded:
"Thank you so much for the 5-star rating, Scott! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Sue Cox

February 9, 2026

5  out of  5
rating by Sue Cox
"We were looking for a new insurance agent that was local and that had our interest at heart instead of the "internet agent" we had had for the last several years"
We responded:
"Thank you, Sue, for sharing your experience. We're glad to hear that you found a local agent who truly cares about your interests. Your trust in us means a lot. "
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Matt Fischer

December 24, 2025

5  out of  5
rating by Matt Fischer
"Tricia and the team are GREAT. I drive an extremely unique car that I feared would be difficult to insure and the team had no problem getting me excellent coverage at an affordable rate. Highly recommend!"
We responded:
"Thank you, Matt, for your feedback! We're glad to hear that Tricia and the team could help you secure excellent coverage for your unique car. Your recommendation means a lot to us. "
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Mike and Leah Kohler

November 19, 2025

5  out of  5
rating by Mike and Leah Kohler
"We would like to express my sincere appreciation for State Farm agent Tricia Melnichek Her persistence, dedication, and commitment to seeing out matter through were truly exceptional. Trisha was willing to come along side me listen to my needs as an individual and a client. Her professionalism and determination made a significant difference. We are genuinely grateful for her outstanding support as our agent. It is often hard to have someone genuine that cares. God always provides what we need and we just wanted to say thank you again. I pray you are able to go along side many individuals and families ahead. We have already have been able to share this feedback with the community, church and work environment."
We responded:
"Thank you, Mike and Leah, for your heartfelt feedback. It's wonderful to hear about your positive experience with Tricia and how her dedication made a difference for you. Your kind words and support mean a lot to us. "
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Ricky King-Gonzalez

November 10, 2025

5  out of  5
rating by Ricky King-Gonzalez
"Being on a budget, cheaper car insurance that I was paying for what I needed and explained, always helpful"
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Ida Fleming

November 5, 2025

5  out of  5
rating by Ida Fleming
"Holly, is very professional kind understanding and takes her time with me and the other customers. I always enjoy seeing and talking to Holly, she is the best."
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Erica Green

November 5, 2025

5  out of  5
rating by Erica Green
"I want to sincerely share my appreciation for Holly. She has been helping me over the years with patience and kindness. Whenever I have questions or don't understand something, she always takes the time to explain things more thoroughly, which means a lot to me. I always request her when I call, and if she's busy, I can reach her by email, and she responds promptly. Holly truly cares and makes a difference in my experience. -Erica"
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Abby Fitzgerald

November 4, 2025

5  out of  5
rating by Abby Fitzgerald
"I cannot say enough good things about Holly King + Tricia Melnichak at State Farm! I have been with them for years now, both for personal and business coverage and love working with both of them. Holly is incredibly responsive and patient when answering any questions I may have. I would recommend them to anyone and everyone (and I have!). Thank you!"
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Tara Wikhian

October 17, 2025

5  out of  5
rating by Tara Wikhian
"I worked with Lisa today on updating my property insurance, as well as a couple of weeks ago on updating my vehicle insurance, and she is an absolute pleasure. She was extremely helpful and very quick to get back to me about any additional information was needed. Tricia and everyone in her office are always fantastic to communicate with and go out of their way to make sure they can assist in whatever it is you need."
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Ray Wittes

October 16, 2025

5  out of  5
rating by Ray Wittes
"My wife and I recently switched insurance companies. We did our research and decided to go with State Farm. We contacted the Tricia Melnichak agency in Shiloh. We met with Holly King a representative of that agency and told her we wanted the same exact coverages we currently had with our present company. We had insurance with our company for over 55 years with excellent driving records and no claims. She tailored auto and homeowners policies to meet our needs. Her knowledge of insurance products was very impressive, explained in detail each policy. Holly saved us around $200.00 a year on our homeowners insurance and $840.00 a year on our auto insurance. We saved money but also got much better service with State Farm. Thank you Holly, we will be referring our family, friends and Co workers to you for their insurance needs. 😀"
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Randy Frederick

October 15, 2025

5  out of  5
rating by Randy Frederick
"Very professional friendly and they do a great job have been using them for years I would highly recommend their agency for all your insurance needs"
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Vickie Miller

July 3, 2025

5  out of  5
rating by Vickie Miller
"We were very pleased with the experience we had with Holly at State Farm..Our son had Insurance here and we were shopping around and he spoke very highly of this location.. Holly got us Quotes very quickly answered every question we had and explained our policy to us unlike the experience we had with our previous carrier. She is always there to help us anytime we need help with something.. I would highly recommend this location of State Farm.. Thank u Holly..."
We responded:
"Thank you, Vickie, for taking the time to share your experience with Holly at our agency. It's great to hear that she was able to assist you promptly and provide clear explanations for your policy. We appreciate your recommendation and look forward to continuing to support your insurance needs."
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Donnalynne O'Dell

May 22, 2025

5  out of  5
rating by Donnalynne O'Dell
"I had the pleasure to work with Holly as my agent. She was pleasant, efficient, working diligently to meet our insurance needs for our home and autos. We officially moved everything over to State Farm today! Thank you Holly!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Holly made your experience such a positive one. She truly cares about helping our customers, and we’re so glad she could assist you in making the transition smooth. Welcome to State Farm—we’re excited to have you with us!"
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Terry Stambaugh

May 7, 2025

5  out of  5
rating by Terry Stambaugh
"My agent Holly King, was very pleasant, understood what i needed for insurance. she answered all my questions before i could ask them. I am very satisfied with my agent. Thank You, Terry Stambaugh"
We responded:
"Thank you, Terry! We’re so glad to hear Holly provided such a great experience. She’s dedicated to making sure our customers feel confident and cared for, and it’s wonderful to know she anticipated your needs so well. We truly appreciate your trust and are happy to have you with us!"
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Doreen Rivera

September 19, 2024

5  out of  5
rating by Doreen Rivera
"This office customer service is above expectations. They work with their clients . Would have it no other way, I’m glad to be a customer. Thank you for all your understanding"
We responded:
"Thank you, Doreen, for the amazing review! Our team works hard to provide a great insurance experience in Pennsylvania and Maryland and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"