Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Doreen Rivera

Doreen Rivera

September 19, 2024

5  out of  5
rating by Doreen Rivera
"This office customer service is above expectations. They work with their clients . Would have it no other way, I’m glad to be a customer. Thank you for all your understanding"
We responded:
"Thank you, Doreen, for the amazing review! Our team works hard to provide a great insurance experience in Pennsylvania and Maryland and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Profile photo of Rich Scott

Rich Scott

July 26, 2024

5  out of  5
rating by Rich Scott
"This is the best office I have ever worked with. I have been with State Farm for 25 years. Thanks you Tricia!"
We responded:
"Hey Rich, thank you so much for your kind words! I'm so happy to hear that you've had such a positive experience with our office over the past 25 years. Your loyalty means the world to us! If you ever need anything, don't hesitate to reach out. - Tricia Melnichak - State Farm Insurance Agent, York, PA"
Profile photo of Teri Capri

Teri Capri

July 10, 2024

5  out of  5
rating by Teri Capri
"Absolutely love working with this office. Everyone is always so kind. Holly is fantastic always had time to answer my questions and go through the policies with us. So glad I switched agents."
We responded:
"Thank you, Teri, for your wonderful review! We are happy you found our office kind and Holly fantastic in explaining policies. We're glad you made the switch and look forward to assisting you further. - Tricia Melnichak - State Farm Insurance Agent, York, PA"
Profile photo of Norma Hull

Norma Hull

June 27, 2024

5  out of  5
rating by Norma Hull
"Holly is very knowledgeable about what services are available and very helpful in obtaining the insurance coverage that meets our needs. Very courageous staff!"
We responded:
"Norma, I'm pleased to hear that Holly provided knowledgeable and helpful service to meet your insurance needs! Our courageous staff is dedicated to ensuring you have the coverage that suits you best. Thank you for recognizing our team's efforts! For any future insurance needs, feel free to reach out. - Tricia Melnichak - State Farm Insurance Agent, York, PA"
Profile photo of Ashlie

Ashlie

May 24, 2024

5  out of  5
rating by Ashlie
"Love Tricia's office. Her and her team are always professional and knowledgeable!"
We responded:
"Thank you, Ashlie! We're pleased to hear that you find our office professional and knowledgeable! Feel free to reach out for any insurance assistance you may need in the future. Tricia Melnichak - State Farm Insurance Agent, York, PA"
Profile photo of Renee Armijo

Renee Armijo

May 24, 2024

5  out of  5
rating by Renee Armijo
"Thank you!!"
We responded:
"Thank you, Renee! We're happy you had a 5 star experience with our service! Our team is grateful for your support and we're here for all your insurance needs. Tricia Melnichak - State Farm Insurance Agent, York, PA"
Profile photo of Brian Kisielnicki

Brian Kisielnicki

May 24, 2024

5  out of  5
rating by Brian Kisielnicki
"After being a loyal Erie customer for almost 30 years I switched everything to State Farm. Saved me a ton of money and I have better coverage. Emma was great and made the change easy."
We responded:
"Brian, I'm thrilled you made the switch to State Farm after 30 years! I'm pleased to hear Emma provided great service and helped you save money while improving your coverage. We're grateful for your trust and look forward to assisting you further. - Tricia Melnichak, State Farm Insurance Agent, York, PA"
Profile photo of Kody K

Kody K

May 24, 2024

5  out of  5
rating by Kody K
"Excelente personal me brindó la calidad y cantidad de servicio que necesitaba."
We responded:
"Kody, gracias por la reseña excepcional! Disfrutamos mucho trabajar con usted y apreciamos su preferencia- Tricia Melnichak - State Farm Insurance Agent, York, PA"
Profile photo of M1 Records

M1 Records

January 31, 2024

1  out of  5
rating by M1 Records
"It seems as if no one here knows what they are doing. It’s very disappointing as this used to be a great office. I called up to verify some of my coverages and get a whole lot of “um, I’m not sure.” You ask for Tricia and you never get her like she is trying to avoid her customers. I will be looking into a different agency as I love State Farm, but need competent workers and a caring agent."
We responded:
"Thank you for taking the time to share your feedback. We're sorry to hear about your recent experience and understand your frustration. Providing excellent service and clear, knowledgeable assistance is our priority, and we regret that we fell short of your expectations on this occasion. We take your concerns seriously and will address them internally to ensure that we improve our service and communication. If you're open to it, we'd like to connect with you directly to discuss your specific concerns and work towards a resolution. Please reach out to us at (717) 764-8588 at your earliest convenience. Thank you again for bringing this to our attention, and we hope to have the opportunity to regain your trust."
Profile photo of Daryl Morris

Daryl Morris

January 9, 2024

5  out of  5
rating by Daryl Morris
"Every time I reach out to anyone at this team they go above and beyond what I expect. Never a headache, never a complaint, just lovely people to talk to, and do business with."
We responded:
"Daryl, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Profile photo of david fulgham

david fulgham

October 14, 2023

5  out of  5
rating by david fulgham
"Justine is GREAT!!! I’m certain she’s a great asset to State Farm as a whole. I needed paperwork done for business reasons and despite me feeling like I was of a pest to Justine she did what was needed to a customer. Justine went totally above and beyond what was needed to satisfy my necessity. 👏🏾👏🏾"
We responded:
"Thank you, David, for your positive feedback and for acknowledging the exceptional assistance provided by Justine. We greatly appreciate your recognition of our team's dedication to delivering outstanding service."
Profile photo of Wolf Jack

Wolf Jack

September 27, 2023

5  out of  5
rating by Wolf Jack
"Justine helped me get insurance at a good price."
We responded:
"Thank you for your feedback, Wolf Jack! I'm elated to hear Justine efficiently assisted in securing cost-effective insurance for you."
Profile photo of Alice Pawelczyk

Alice Pawelczyk

August 2, 2023

5  out of  5
rating by Alice Pawelczyk
"Justine was very nice to work with and helped me the best way she could."
We responded:
"Thank you, Alice! Justine is essential to our team. We appreciate you taking the time to share your experience with our office. Thank you for your support and we look forward to assisting you with your insurance needs."
Profile photo of Raven Kraft

Raven Kraft

July 22, 2023

5  out of  5
rating by Raven Kraft
"I could not believe the level of patience Justine had with my father when he called in with insurance questions. I was washing his dishes for him in his kitchen when I heard him get on the phone and I panicked when I realized he was making a serious phone call about his insurance. He has grown feeble-minded in his later years, bless him. She was extremely patient and kind and answered all of his questions even when he repeated them a few times. I even grimaced when he launched into a tirade about politics, but she was remarkably kind. By the end of the call, he actually bundled his insurance and saved money in the long-run. Very pleased. Thank you, Justine!"
We responded:
"Raven, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Justine cares a lot about our customers."
Profile photo of Tori Linyard

Tori Linyard

July 20, 2023

5  out of  5
rating by Tori Linyard
"very helpful, very nice & easy people to speak to!"
We responded:
"Thank you for your kind feedback, Tori! We're delighted to hear that you found our team to be helpful, nice, and easy to communicate with! Your satisfaction is our ultimate goal, and we're here to assist you whenever you need us."
Profile photo of God-made-orbit

God-made-orbit

June 21, 2023

5  out of  5
rating by God-made-orbit
"I called in to find out if I can lower my insurance bill any. Justine went over all my coverages with me. She helped me lower or cut what I didn’t need and raise what I did need, all while still saving me some money and making sure I would be ok if I ever get in an accident. Been with this office for about 11 years now and don’t plan on leaving anytime soon."
We responded:
"Thank you for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Justine, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Brittany Schroyer

Brittany Schroyer

May 19, 2023

5  out of  5
rating by Brittany Schroyer
"The ladies in this office have always taken such good care of me. They go above and beyond to help out when you aren’t too afraid to ask for it! Seriously, if you ever need anything all you have to do is let them know. I’ve even gotten them to give me curtesy calls for reminders, they really are just so amazing!! State Farm is a great agency for insurance as well. They have many options and even extra ways to personalize policies that other agencies don’t offer/allow. Give State Farm a call, via this office!"
We responded:
"Brittany, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most!"
Profile photo of K DanSte1975

K DanSte1975

May 10, 2023

5  out of  5
rating by K DanSte1975
"This branch is absolutely amazing. Justine Clabough helped me get the most efficient rate & policy for my new car. I’ll get all my insurance thru this branch going forward ff aaa"
We responded:
"Thank you for taking the time to share your experience with Justine! We greatly appreciate you letting us be your good neighbor!"
Profile photo of Tia Velazquez Rosario

Tia Velazquez Rosario

May 9, 2023

5  out of  5
rating by Tia Velazquez Rosario
"I had a claim and Gracine did a great job explaining everything to me as well as advocating for me. She made me feel reassured as I have never gotten into an accident before. I would most definitely recommend her for any of your insurance needs!"
We responded:
"Thank you for the review, Tia! We are happy to hear that Gracine was able to help you with your claim. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
Profile photo of Alex Stewart

Alex Stewart

May 9, 2023

5  out of  5
rating by Alex Stewart
"Justine went out of her way to be extra helpful and kind. Through Justine's help, I was able to get a fair quote with excellent coverage for my car insurance. If you're working with Justine, you're in great hands 👍🏼😄"
We responded:
"Alex, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Justine cares a lot about our customers."
Profile photo of Michelle Stewart

Michelle Stewart

May 9, 2023

5  out of  5
rating by Michelle Stewart
"From start to finish my experience with this branch has been outstanding! I would like to especially give kudos to Ms. Justine Clabough who helped me tremendously with all my insurance needs - her patience and support I received give your already esteemed business a solid name. Ms. Clabough is a true asset to your esteemed establishment! Keep up the great work 🏆"
We responded:
"Michelle, we’re so glad to hear how Justine was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
Profile photo of Rose Davila

Rose Davila

May 9, 2023

5  out of  5
rating by Rose Davila
"Melisa Yohn helped us get the lowest rate for our car insurance.She was knowledgeable, friendly and all around professional.Would highly recommend her for all your insurance needs"
We responded:
"Rose, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Melisa cares a lot about our customers."
Profile photo of Fleurimond's Candles

Fleurimond's Candles

May 8, 2023

5  out of  5
rating by Fleurimond's Candles
"I had State Farm for the insurance on my house and recently brought my cars over for insurance. Not only was it cheaper, Justine made sure I had great coverages and was friendly and helpful in doing so. I already recommended this office to several people. I know they won’t be disappointed."
We responded:
"Thank you, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Justine, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Profile photo of Meredith Golden

Meredith Golden

May 8, 2023

5  out of  5
rating by Meredith Golden
"Gracine is so kind-hearted and did such an amazing job explaining what I need and helped get me the best coverage! Definitely will be recommending her to other people!"
We responded:
"Meredith, thank you for taking the time out of your day to leave us a review! We love hearing about how Gracine provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Profile photo of L Zeigler

L Zeigler

March 6, 2023

5  out of  5
rating by L Zeigler
"Jake from Statefarm has nothing on Melissa!! Extremely helpful. Explains everything so understandably. Great personality & made me feel very comfortable with chosen them for my ins."
We responded:
"Ms. Ziegler, Thanks so much for the five-star review! Melisa from State Farm has a nice ring to it too! We’re always happy to help you with your homeowners insurance, car insurance, life insurance, and even your mortgage! Stop back to see us soon!"