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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James McCabe

June 25, 2026

5  out of  5
rating by James McCabe
"Becky & Holly were both SO very helpful in answering questions, getting documents to me, and always a pleasure to talk to (even when I felt like my questions were dumb) - thank you for your kindness. As someone who works in hospitality, it was truly refreshing."
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Linda Goodman

June 16, 2026

5  out of  5
rating by Linda Goodman
"Been with state farm for a very long time. They are the insurance out there."
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Mohammad Ali

June 9, 2026

5  out of  5
rating by Mohammad Ali
"Excellent service and care."
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Iris Brown

May 28, 2026

5  out of  5
rating by Iris Brown
"I spoke with Becky this morning. In the past I have had several communications with Holly. Both of these ladies were very nice and helpful. I give kudos to both ladies."
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L Z

May 4, 2026

5  out of  5
rating by L Z
"Becky was exceptionally helpful. She answered all my questions with full knowledge and explained away any concerns I had at the time. Great at providing insurance and customer service."
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Aaron Levin

April 30, 2026

5  out of  5
rating by Aaron Levin
"I have never had such attentive service from an insurance agency! The staff at this particular branch are the friendliest and most diligent at taking care of your insurance needs!"
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Brandon Kilburn

April 22, 2026

5  out of  5
rating by Brandon Kilburn
"The Dover office has been my favorite one for many years now. One of the office lady’s Bethany has helped me so many times. She is so understanding and helpful. I highly recommend this State Farm office for your insurance needs."
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Mike Marsico

April 15, 2026

5  out of  5
rating by Mike Marsico
"A female human being answered the phone! Such a pleasant experience."
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Ryan

April 7, 2026

5  out of  5
rating by Ryan
"I had a great experience working with Becky at State Farm. She was extremely professional and guided me through some insurance difficulties with patience and clarity. Becky kept me informed every step of the way, making what could have been a stressful situation much easier to handle. I really appreciated her responsiveness and attention to detail. Highly recommend working with her!"
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Mandy Arnold

April 1, 2026

5  out of  5
rating by Mandy Arnold
"Bethany Trimmer Provided us excellent and timely customer service as we worked to get a quote on our commercial apartment building. She was highly responsive, met all the deadlines and made sure we got the coverage we needed at the price we wanted very quickly. We would highly recommend her and the agency."
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Megan Cook

March 31, 2026

5  out of  5
rating by Megan Cook
"Holly and Becky do a wonderful job every time I need something they are right on it!
Thanks for helping adding our new edition to the family! ❤️"
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Nicole Snook

March 26, 2026

5  out of  5
rating by Nicole Snook
"I have to say I had the pleasure of speaking with Becky today. She was a huge help after having an issue with a policy problem we were having. She definitely made things a lot easier. What a relief to actually speak to someone who wanted to help & not rush me off the phone either."
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Brian Dolloff

March 17, 2026

5  out of  5
rating by Brian Dolloff
"Great Customer service on my new f350 when getting it on my policy."
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AM K

February 24, 2026

5  out of  5
rating by AM K
"Very personalized and professional service from this office and state farm. I have been a customer for years. My insurance is bundled and affordable. Recently needed emergency roadside assistance and due to events, I needed additional assistance that everyone pulled together and went over and above at assisting me to resolve in a stressful situation. I dont know about Jake, but I couldn't be more grateful for these ladies- Tricia, Bethany, Becky, even Natasha in claims, are professional, helpful, pleasant but EFFICIENT. You definitely want them on your team when things go south! 5 🌟. Definitely. Recommend."
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Rachel Dawson

February 20, 2026

5  out of  5
rating by Rachel Dawson
"I have been with this office since I started driving, and they are absolutely amazing! Through the years they have provided outstanding customer service to me as well as knowledge on policies and claims. Communicating with them is a breeze, lately I have spoken with Bethany who has been not only knowledgeable, but very efficient! Thank you State Farm!"
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Emily Gohn

February 13, 2026

5  out of  5
rating by Emily Gohn
"Bethany has been fantastic! Every time I call she takes care of it very professionally! State Farm Tricia Melnichak is always easy to work with!"
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Scott Miller

February 12, 2026

5  out of  5
rating by Scott Miller
"Everybody at this State Farm office is very professional. Very friendly, they always help me out with any of my problems. Thank you, guys, I appreciate it."
We responded:
"Thank you so much for the 5-star rating, Scott! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Sue Cox

February 9, 2026

5  out of  5
rating by Sue Cox
"We were looking for a new insurance agent that was local and that had our interest at heart instead of the "internet agent" we had had for the last several years"
We responded:
"Thank you, Sue, for sharing your experience. We're glad to hear that you found a local agent who truly cares about your interests. Your trust in us means a lot. "
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Matt Fischer

December 24, 2025

5  out of  5
rating by Matt Fischer
"Tricia and the team are GREAT. I drive an extremely unique car that I feared would be difficult to insure and the team had no problem getting me excellent coverage at an affordable rate. Highly recommend!"
We responded:
"Thank you, Matt, for your feedback! We're glad to hear that Tricia and the team could help you secure excellent coverage for your unique car. Your recommendation means a lot to us. "
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Mike and Leah Kohler

November 19, 2025

5  out of  5
rating by Mike and Leah Kohler
"We would like to express my sincere appreciation for State Farm agent Tricia Melnichek
Her persistence, dedication, and commitment to seeing out matter through were truly exceptional.
Trisha was willing to come along side me listen to my needs as an individual and a client.
Her professionalism and determination made a significant difference. We are genuinely grateful for her outstanding support as our agent. It is often hard to have someone genuine that cares. God always provides what we need and we just wanted to say thank you again.
I pray you are able to go along side many individuals and families ahead. We have already have been able to share this feedback with the community, church and work environment."
We responded:
"Thank you, Mike and Leah, for your heartfelt feedback. It's wonderful to hear about your positive experience with Tricia and how her dedication made a difference for you. Your kind words and support mean a lot to us. "
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Ricky King-Gonzalez

November 10, 2025

5  out of  5
rating by Ricky King-Gonzalez
"Being on a budget, cheaper car insurance that I was paying for what I needed and explained, always helpful"
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Ida Fleming

November 5, 2025

5  out of  5
rating by Ida Fleming
"Holly, is very professional kind understanding and takes her time with me and the other customers. I always enjoy seeing and talking to Holly, she is the best."
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Erica Green

November 5, 2025

5  out of  5
rating by Erica Green
"I want to sincerely share my appreciation for Holly. She has been helping me over the years with patience and kindness. Whenever I have questions or don't understand something, she always takes the time to explain things more thoroughly, which means a lot to me. I always request her when I call, and if she's busy, I can reach her by email, and she responds promptly. Holly truly cares and makes a difference in my experience.

-Erica"
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Abby Fitzgerald

November 4, 2025

5  out of  5
rating by Abby Fitzgerald
"I cannot say enough good things about Holly King + Tricia Melnichak at State Farm! I have been with them for years now, both for personal and business coverage and love working with both of them. Holly is incredibly responsive and patient when answering any questions I may have. I would recommend them to anyone and everyone (and I have!). Thank you!"
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Tara Wikhian

October 17, 2025

5  out of  5
rating by Tara Wikhian
"I worked with Lisa today on updating my property insurance, as well as a couple of weeks ago on updating my vehicle insurance, and she is an absolute pleasure. She was extremely helpful and very quick to get back to me about any additional information was needed. Tricia and everyone in her office are always fantastic to communicate with and go out of their way to make sure they can assist in whatever it is you need."